SMS/Text Message Policy

1. SMS Communication Consent

By providing your mobile phone number and opting in to SMS communications from Overhaul Ops LLC, you consent to receive text messages from us regarding:

• Service appointment confirmations and reminders
• Quote follow-ups
• Service status updates
• Review requests
• Promotional offers (if opted in)

2. Message Frequency

Message frequency varies. You may receive:

• 1-3 messages per service inquiry
• Appointment reminders (1-2 per scheduled service)
• Promotional messages (up to 4 per month if opted in)

3. Message and Data Rates

Message and data rates may apply. Your carrier's standard messaging and data rates will apply to any messages you send or receive. Check with your mobile carrier for details about your plan.

4. How to Opt-Out

You can opt out of receiving text messages at any time by:

• Replying STOP to any text message from us
• Calling us at (817) 682-1555
• Emailing overhaulops.llc@gmail.com with "Unsubscribe SMS" in the subject

After opting out, you will receive one final confirmation message. You will no longer receive SMS messages from us unless you opt back in.

5. How to Get Help

For help with our SMS program, reply HELP to any message or contact us:

• Phone: (817) 682-1555
• Email: overhaulops.llc@gmail.com

6. Supported Carriers

Our SMS services are available on most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

7. Privacy

Your phone number and opt-in consent will not be sold or shared with third parties for marketing purposes. See our Privacy Policy for more details on how we handle your information.

8. Program Description

Overhaul Ops LLC uses SMS messaging to provide better customer service for our junk removal, hauling, clean out, and light demolition services in the Dallas-Fort Worth metroplex.

9. Terms

By opting in to our SMS program, you agree to these terms and our Privacy Policy. We reserve the right to modify these terms at any time.

10. Contact Information